Support Center | I downloaded the EDS file for my encoder, but the connection types don't match the manual. How can I fix this?

I downloaded the EDS file for my encoder, but the connection types don't match the manual. How can I fix this?

It is possible that the EDS file was not correctly registered in the EDS Hardware Installation Wizard.

Kevin

Last Update a year ago

If the EDS file is not properly extracted and it is corrupted, data assemblies will not show in your Controller tags.

Follow these Steps to Fix the Issue:

Step 1: Remove the module from your PLC software.

Step 2: Unregister the EDS file using the EDS Hardware Installation Tool.

Step 3: Find the location where the EDS file was downloaded and ensure you "Extract All" on the zipped folder.

Step 4: Re-register the EDS file in your software and add a new module to your routine.